SERVICE & SUPPORT

SUPPORT&SERVICESagemcom provides not only planning, construction and installation for our clients, even operation services are part of the agreements.

SLA based operation support:

• Supervision of all installed equipment and centers
• Maintenance works
• Error correcting (devices, telecommunication, power supply etc.)
• Software corrective maintenance

 

Dedicated team for customer services:

• Day and nigh duty (24/7) --> high availability
• Well-equipped infrastructure